How can I get coupons?

Generally, Focal customers can exchange coupons with Focal Points at any time.
Click here to exchange coupons with Focal Points by visiting My Points in My Account.
You can use your Nicermarket.com points to exchange Coupon any time. 55 points can exchange "1% off Any Single Item" or “$1 off online order of $50 or more”. You can browse more exchange rates between Focal points and Coupon by visiting MY points in My account.

What is coupon?

A coupon is a valued but intangible bond by which you can buy products with a specific rebate or discount. In short, you can use it to buy products with less money than the actual amount.

Why should I use coupons?

Coupon can be used when you settle your payment. It is popular and makes transaction easier.

Can a coupon be used twice?

We’re afraid no. A coupon can be used only one time.

How can I get more Focal points to exchange coupon?

Firstly, you should register in Nicermarket.com. Then you could get Focal points by the following methods. After that, you could exchange coupon with your points freely anytime.

1. Confirm Email address: 58 Points
You can get 58 point after you successfully verify your Email address. Please note that you can only get points for Email address verification once. No points for modified Email address verification.
Then you can exchange coupon by visiting My Points in My Account.

2. Writing reviews: 10-30 Points for each according to the quality of your review
Please note that you can get points only after your review passes our customer service’s approval.
3. Posting images: 10-30 Points for each according to the quality of your Images
Please note that you can get 15 points only after your image passes our customer service’s approval.
4. Posting video: 40 -100 Points for each according to the quality of your video
Please note that you can get 40 points only after your video passes our customer service’s approval.
5. Purchasing products: 1 USD = 1points
Please note that you could get the points after you paid for your order. Points will be relevant to your order amount. Every purchase you make with us, you can earn points from us. The points you earn is base on how much you pay, $1= 1 Points (no round off, count the integer). If order is paid by other currency, it needs to transfer to US dollar to count points. For example, you place an order with $15.8, you can earn $15 points after you paid.

Why my points have not been updated?

It occasionally takes longer to update your points. If there’s any problem concerning your points, please contact us.

Will points for purchase be granted for dropshipping orders?

Since we have already guaranteed discount for dropshipping orders, we won’t grant points for purchase any more. Points for purchase is only applicable for Non-dropshipping orders.

How can I confirm my E-mail address?

Click here to sign up and confirm E-mail address to get Focal points for coupon

After your account is created, please follow the steps below to get Focal points:
Step 1: Please make sure the Email address is the one you want to verify. Then click "Send Confirm Email"
Step 2: Log in your mailbox to check our confirmation Email
Step 3: Click the confirmation link to complete it.

How can I use my coupons?

1. Shop at Nicermarket.com and add all the items that you want to purchase into your shopping cart.
2. Choose a shipping method that you prefer.
3. Key in your coupon code at the specified place shown below in red circle if you have coupons, then enjoy certain discount rate or money rebate.
4. Check out with PayPal.

Why my coupon can not be used?

A coupon can not be used is always due to the following reasons:
-It is blocked
-It is expired
-The precondition for using this coupon has not been satisfied.
For example, if you have a coupon like “save $5 for order over $50”, then you can not use this coupon unless you order amount equal or more than $50.

Is their any requirement to use a coupon?

Yes. We may have some requirements to use a coupon and we’ll communicate this with you when we release this coupon. The requirements include:
-The expiration time (1 year/2 years later)
-Amount limitation for the order (over a specific amount)
-Order type (coupons will not been applicable for dropshipping orders).

There is another discount policy for dropshipping.Click here to know more about dropshipping.

Where can I check my Focal points or coupon?

You can check your Focal points and your Coupons in "My Account". The operation step is: "My Account" →"My Points"

What is the rate to exchange coupons with Focal points?

Focal Point is our web points which you can exchange coupon and then use the coupon to shop at Nicermarket.com. The exchange rate is that 55 points can change “2% off any single item” or “$1 off online order of $50 or more”. You can browse more exchange rates between Focal points and Coupon by visiting MY points in My account.
Click hereto browse more exchange rates by My points in My Account.

What about the order discount when I use the focal points?

You can exchange suitable coupon according to your points. Different coupon will provide you with different discount rate or money rebate. You could check the detailed information at "My Points'. The step is "My Account" - "My Points". One Example: 55 points can exchange “2% off any single item” or “$1 off online order of $50 or more”

How do I write a review?

It's easy to write a review on the Nicermarket.com!
Simply browse your order list, you can choose which to be reviewed. Open the detail web, click the "Write a Review" button and you'll be taken to the review form. Also you can write a review by browsing any products at right of the product photo. In order to publish your reviews and get the 20 points, you should sign up Nicermarket.com firstly.

Are there any requirements for writing and posting a review?

Our requirements are simple. Just reveal that you are a real person by registering and your review should focus on specific features of our product and your experience with it.

Does Nicermarket.com website edit reviews?

No, we do not remove reviews from the site unless a review or its author is found to be in violation of the "What not to include".

How long does it take for my review to appear on the viewpoints website?

Normally we'll read it and publish it within 24hours. Nicermarket.com welcomes all customer and browser to share the experience about the selling product in Nicermarket.com.

Should my reviews be positive?

No, you can write whatever you like at the viewpoints website. We want to hear about both the good and the bad, so please share your experiences honestly.

Can I post more than one reviews about the same product?

No. A member may only write one review per product or service. If you wish to update your review, please contact us. That is say ,you can only write a review for each item you order or interest.

Can I include links in my review?

No, you can not add external links to other sites at this time.

Can I review the product that I have not bought from this website and can I get the Focal Points?

Of course, just make sure your review should focus on specific features of the product and your experience with it. Everyone who reviews on our website can get the Focal Points after signing in Nicermarket.com

Can I get gifts once my posting topic ranking is within Top5 in the forums?

Yes, once your posting topic ranking is within Top5, you can get a special gift. Our customer service center will inform you by e-mail or leave a message in My Account.

How many points i can use in one day?

Each customer can redeem up to 20,000 points each day (including the points be changed to coupon, or to exchange gift).

Can i still keep the points if the order has been refunded?

If customer current points = 0, points will be deducted in the refund amount, according to the rule 1 points=$0.01.
If refund amount (count the integer) > customer current points > 0, all the points will be deducted first, the balance will be deducted in the refund amount, according to the rule 1 points = $0.01.
If customer current points >= refund amount(count the integer), equvialent points (refund amount * 1) will be duducted after refund.

Can i get the points when i rate your customer service in My Message/RMA Message?

Get points by rating our customer service representative's performance in My Message/RMA Message. Each rating can get 5 points.

What's Redeem Points?

It's a product center that all products list out only can be exchanged by points. Points you earned can be spent here.

How to exchange points to gift?

Login > Click Redeem Points > Add product into Gift Cart > Input shipping address > Confirm order. If the gift only can to be shipped by EMS/DHL, shipping fee has to be paid by extra points.

Can I return gift for replacement?

The gift which exchanged by points is not allowed to be returned for replacement / refund. Except that the gift is faulty at arrival, we will resend gift if it's the case.

Can I earn points by write a review for the gifts?

Review and points are not apply on gifts, but customer can leave a message for them.

Should I use the older coupon first if I have many coupons with the same discount rate?

If you have several coupons with the same discount, no matter which coupon code you input, system will automaticaly use the one which will be e