My Account

Recent Orders

HTC Sensation XL G21 Complete LCD with...

USD $159.99
LG P970 original Touch Screen Digitizer...

USD $44.99
Nokia 3210,GSM Unlocked mobile phone,...

USD $22.99
Nokia 3310 unlocked original mobile...

USD $15.99
Sony Ericsson Xperia X12 LT15i LCD Free...

USD $99.00
Samsung Galaxy S i9000 LCD +TOUCH SCREEN...

USD $109.99
10pcs/lot Loudspeaker Ringer Buzzer for...

USD $44.99
HTC Sensation G14 Flex Cable...

USD $69.99
HTC Sensation G14 Flex Cable...

USD $48.00
Freeship Avatar - Android 2.2 Cell Phone...

USD $109.00
Nokia 6788 Original mobile phone Free...

USD $159.00
HTC Touch HD2 T8585 LCD with Touch...

USD $48.00
G16 Quad Band Dual SIM Card Dual Cameras...

USD $46.99

News

Get updates, discounts, and special offers to win free stuff and cash prizes!

Popular Searches: Android iphone 4G ipad 2 Ipad Watch phone GPS iphone 4s Tablet pc iphone 3G Search

Home > Buyer guide > My Account

My Account

What is My Account?

My account is a user center, you can check your ID Level, Order List, RMA, Focal Points, Message, Wish List, Review etc.

What is the main difference between Focal Client and Drop-shipping Client?

There are two kinds of client at Nicermarket.com, Focal Client and Drop-shipping Client. Focal Client means the client who check out their orders through the Shopping Cart. Drop-shipping client could only release their orders in particular ways.And there are different discount policy for two kinds of clients.

How many kinds of ID Levels?

For Focal Client, there are 8 kinds of ID Levels:
· Pre-VIP
· VIP Preliminary
· VIP Medium
· VIP Advanced
· VIP Silver
· VIP Gold
· VIP Platinum
· VIP Diamond

For Drop-shipping Client, there are 4 kinds of ID Levels:
· Pre-VIP
· VIP Preliminary
· VIP Medium
· VIP Advanced

What is Focal Account Amount(FAA)?

FAA is the sum-up of all paid orders amount of as a Focal Client at Nicermarket.com.

What is Drop-shipping Account Amount(DAA)?

DAA is the sum-up of all paid orders amount of as a Drop-shipping Client at Nicermarket.com.

How to clarify the different ID Levels as a Focal Client?

ID Levels will be clarified by the Focal Account Amount(FAA).

ID Level	Focal Account Amount (FAA)
Pre-VIP	0-99.99 USD
VIP Preliminary	100-499.99 USD
VIP Medium	500-999.99 USD
VIP Advanced	1,000-1,999.99 USD
VIP Silver	2,000-4,999.99 USD
VIP Gold	5,000-9,999.99 USD
VIP Platinum	10,000-49,999.99 USD
VIP Diamond	50,000 USD+

How to clarify the different ID Levels as a Drop-shipping Client?

ID Levels will be clarified by the Drop-shipping Account Amount(DAA).

ID Level	Drop-shipping Account Amount(DAA)
Pre-VIP	0-4,999.99 USD
VIP Preliminary	5,000-19,999.99 USD
VIP Medium	20,000-99,999.99 USD
VIP Advanced	100,000 USD+

What is the benefit for different Focal Client ID Levels?

For different Focal Client ID Levels, they could get different Focalpoints calculation method. Focalpoints can be used to exchange coupons by My Points in My Account.

ID Level	Focalpoints Calculation Method	Services Privilege
Pre-VIP	1 USD=1 Point	1. Regular notification (does not contradict with email subscription)
		2. Routine message, live help and mail processing;
		3. RMA handling & Technical support
VIP Preliminary	1 USD=1 Points	4. Assistance under emergent situations;
		5. General Order Tracking;
		6. New Product Request Handling
VIP Medium	1 USD=1 Points	1. Regular notification (does not contradict with email subscription);
		2. Routine message, live help and mail processing;
		3. RMA handling & Technical support
VIP Advanced	1 USD=1 Points	4. Assistance under emergent situations;
		5. General Order Tracking;
		6. New Product Request Handling
VIP Silver	1 USD=1 Points	7. Dedicated service windows
		8. Faster message, RMA or mail processing
VIP Gold	1 USD=1 Points	9. Priority and preference in shipping
		10. Festival coupon plus festival promotion (2+ chances per year)
VIP Platinum	1 USD=1 Points	1. Regular notification (does not contradict with email subscription);
		2. Routine message, live help and mail processing;
		3. RMA handling & Technical support
		4. Assistance under emergent situations;
		5. General Order Tracking;
		6. New Product Request Handling
VIP Diamond	1 USD=1 Points	7. One-to-one service
		8. Faster message, RMA or mail processing
		9. Top priority and preference in shipping
		10. Festival coupon plus festival promotion (5+ chances per year)
		11. 10 hours+ service access via MSN (working day)
		12. 8 hours + daily telephone service (working days)
		13. Possible Festival Gifts & Surprises

What is the benefit for different Drop-shipping Client ID Levels?

For different Drop-shipping ID Levels, they could get different discount rate.

ID Level	Discount Rate	Services Privilege
Pre-VIP	1.5% off	1. Regular notification (does not contradict with email subscription);
		2. Routine message, live help and mail processing;
		3. RMA handling & Technical support;
		4. Assistance under emergent situations;
		5. General Order Tracking;
		6. New Product Request Handling;
		7. Free use of images and description
VIP Preliminary	1.6% off	1. Regular notification (does not contradict with email subscription);
		2. Routine message, live help and mail processing;
		3. RMA handling & Technical support;
		4. Assistance under emergent situations;
		5. General Order Tracking;
		6. New Product Request Handling;
		7. Free use of images and description;
		8. Dedicated service windows;
		9. Faster message, RMA or mail processing;
		10. Priority in shipping and preference in order tracking;
		11. Festival coupon plus festival promotion (2+ chances per year)
VIP Medium	1.8% off	1. Regular notification (does not contradict with email subscription);
		2. Routine message, live help and mail processing;
		3. RMA handling & Technical support;
		4. Assistance under emergent situations;
		5. General Order Tracking;
		6. New Product Request Handling;
		7. Batch image uploading (to be handled by Nicermarket and images will contain customer's logo if any);
		8. One-to-one service;
VIP Advanced	2% off	9. Faster message, RMA or mail processing;
		10. Top priority in shipping and top preference in order tracking;
		11. Festival coupon plus festival promotion(5+ chances per year);
		12. Preference in RMA (Advanced swap/refund);
		13. 10 hours+ service access via MSN (working day);
		14. 8 hours + daily telephone service (working day);
		15. Possible Festival Gifts and Surprises;
		16. Market Expansion Assistance & Training

Review Guidelines

Customer Product Review Guidelines

Nicermarket.com reserves the right not to post a product review if it contains any of the following:

1. Obscene, nude or offensive language
2. Advertisements, "spam" content, or references to other products, offers, websites
3. Email addresses, phone numbers, URLs or other forms of contact information
4. Critical or spiteful comments about other product reviews posted on the page or their authors
5. Replies to existing customer reviews (Please leave discussions to the forums)
6. Info that changes, such as price & promotional details
7. Questions about product selection, pricing, ordering, delivery or other Customer Service issues (please contact us or click "Help" at the top of the page to find what you're looking for)
8. Any information not related to the product

Nicermarket.com may change these policies at any time without notice.

We try to check and post product reviews within 2 business days of their submission. If a review is not posted after that time, it may have violated one of the guidelines above and therefore did not get approved. Following the guidelines on this page will ensure your product review is posted.

Thank you for taking the time to share your opinion.

Recent Orders

Recently Viewed

News

My Account